Account Manager
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Job Description
Account Manager at Grainger focusing on sales growth for existing accounts in Grande Prairie, AB. Utilizing CRM tools and strategies to enhance customer relationships and sales performance.
Responsibilities:
- Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually.
- Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily.
- Understand customer goals and remain alert and responsive to changing customer needs
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
- Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
- Understand Grainger's Value Proposition by providing solutions to grow profitable sales
- Develop account penetration strategies to include regular business reviews for essential customers to maximize sales
Requirements:
- High School Diploma/GED required
- Bachelor's Degree preferred
- 2+ years direct outside sales experience (or equivalent inside sales or marketing experience) required
- Sales forecasting opportunity management and customer planning
- Travel required to each customer within aligned market at least once per month, or more frequently where needed
- Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
- Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
Benefits:
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
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