Account Manager – Europe
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager at Language Inspired overseeing clients and driving business outcomes. Collaborating with internal teams to deliver localization solutions across Europe in a fully remote role.
Responsibilities:
- Owning our clients – Build trust and manage relationships at the organizational level, going beyond a single point of contact.
- Identify and navigate decision-makers, budget owners, and key influencers by proactively creating touchpoints, coordinating communication, and nurturing engagement.
- Owning client success – Deeply understand multi-stakeholder needs, concerns, objectives, desired outcomes, and priorities.
- Connect our solutions directly to clients’ business models and goals, demonstrating strategic value through evidence-based proposals and past success stories.
- Owning client experience – Take accountability for the end-to-end client journey, securing each stakeholder buy-in on the solution approach.
- Set satisfaction expectations, implement outcome measurement frameworks, monitor performance health, and assess risks to ensure consistent client success.
- Driving our value and growth – Identify expansion opportunities aligned with client goals.
- Lead cross-sell and upsell conversations through insight-driven engagement, developing and executing account plans, milestones that deliver sustainable value and revenue growth.
- Planning and executing with discipline – Own account planning, forecasting, and governance.
- Set strategy into clear actions and regular reviews to maintain momentum and demonstrate progress.
- Address issues proactively, handle complex conversations confidently, and maintain commercial and reputational integrity.
- Collaborating across teams – Partner with Business Development, Solutions & Support, and Language Talent teams to deliver and continuously enhance innovative localization and AI-driven solutions across tiered offerings.
Requirements:
- Fluency in English.
- 5+ years of experience in account management, enterprise relationship management, or customer success.
- 3+ years of experience in the localization, language services and solutions industry with proven success handling complex, global accounts and growing enterprise revenue portfolios.
- Strong commercial acumen with a consultative, value-based approach.
- Excellent communication, presentation, negotiation, and intercultural relationship-building skills.
- Excellent analytical skills, with genuine curiosity about solving business challenges.
- Strong advantage: Additional languages.
- Practical knowledge of language tech platforms, MT, AI, and client LLM tools.
- Experience with regulated industries (e.g., life sciences, health, finance, legal, e-commerce).
- Experience managing contracts, procurement processes, and tender submissions.
Benefits:
- Remote-first workplace with freedom, trust & accountability.
- Work/life balance, supportive company culture.
- Best software & hardware.
- Real impact – shape quality processes and influence client success.
- A unique experience in a dynamic, multicultural environment and thriving, fast-paced industry.
- Competitive salary based on experience & expertise.
- Seriously great colleagues – we mean it!
Similar Jobs
Partner Manager – Distributor
Channel & Territory Sales Manager at Rockwell Automation, developing sales strategies in the engineering market. Focused on growing business relationships with assigned distributors in Mexico.
Senior Manager, Account Management
Senior Manager of Account Management at Vynca ensuring successful adoption of healthcare solutions. Building relationships to drive portfolio growth and client retention.
End Customer Account Manager, Citrix
End Customer Account Manager driving sales strategy and new customer acquisitions for Citrix in Germany. Collaborating with regional teams to strengthen market presence and optimize customer relationships.
Solution Account Manager – Energy & Process
Solution Account Manager driving profitable growth in Energy & Process market across Nordic countries. Engaging new customers and executing strategic sales plans for Belden's network solutions.
Solution Account Manager – Energy
Solution Account Manager driving profitable growth in the Energy sector for Belden in the UK & Ireland. Developing account plans and collaborating with customers to create value-driven solutions.
Global Strategic Account Manager
Global Strategic Account Manager driving sales growth and building relationships with strategic customers at Agilent. Leading cross-functional teams and executing sales strategies to enhance laboratory partnerships.
Manager, Digital Partnerships
Manager, Digital Partnerships crafting systems for media partnerships driving climate action messages. Collaborating across teams to enhance digital communications and engagement strategies.
Account Management Leader
Sales and business development leader driving strategic sales initiatives for Ciena’s subsea business across Asia Pacific and Japan. Building executive relationships and executing account strategies for customer success.
Virtual Relationship Manager – C&IB
Virtual Relationship Manager at PNC managing commercial banking clients through virtual communication. Responsible for client acquisition and enhancing client engagement while mitigating risks.
Director, Account Management
Director of Account Management at Prime Therapeutics responsible for strategic leadership and client retention. Overseeing relationships and operations for employer accounts in healthcare.
Director, Client Partnerships
Director of Client Partnerships driving sales lifecycle for Diligent Pharma, connecting sponsors and vendors in clinical trials. Building client relationships, mentoring staff, and ensuring deal execution.
Account Manager, Indirect National Account Manager
Account Manager providing strategic account management for SMB to Enterprise customers with Comcast Business. Develop revenue strategies while ensure customer relationship satisfaction.
Account Manager / Customer Success
Account Manager managing procurement processes for a scaling tech startup. Focus on efficient, transparent, and scalable IT purchasing and vendor management.
Account Manager, Personal Lines
Account Manager for Personal Lines Client Care at a leading insurance brokerage. Supporting clients and building relationships while providing excellent customer service from a remote setting.
Account Manager – Construction
Account Manager for Gordian providing construction data support for various Clients in the United States. Focused on procurement objectives and client satisfaction.
Mid Market Account Manager
Mid-Market Account Manager responsible for managing customer accounts at LumApps. Focused on renewals and driving significant business growth through effective sales strategies and customer relationships.
Key Account Manager, Tender Management
Key Account Manager managing bid processes for public and private tenders in a regional leading company. Collaborating closely with sales and procurement to optimize results and manage deadlines.
Key Account Manager, OEMs
Regional Sales Manager to achieve sales goals for OEM business in LATAM. Responsible for direct selling and market share expansion while collaborating with internal teams.
Business Development, Account Manager, Sales Manager – Smart Building Solutions
Business Development Manager focusing on Smart Building Solutions at BlueRange in Stuttgart. Responsible for B2B sales projects, building partnerships, and market representation.
Account Manager, CRM Solutions
Account Manager for CRM Solutions supporting B2B and B2C clients with Salesforce and Braze. Focused on client management, sales growth, and collaboration with marketing teams.