Account Manager – Higher Education
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Job Description
Account Manager renewing and expanding Guidebook’s higher education software accounts. Managing pipelines, forecasts, and institutional relationships through remote sales and campus travel.
Responsibilities:
- Own and grow a portfolio of higher education customers
- Retain and renew accounts while expanding them into new departments, use cases, and budget holders
- Build pipeline from scratch and pursue new business within existing institutions
- Manage forecasts, including committed and at-risk opportunities
- Report directly to the President
- Collaborate with Account Managers, marketing, customer success, product, and the new business team
- Learn Guidebook’s product, higher education story, and ideal customer profile
- Manage the portfolio, contact every account, and identify expansion opportunities
- Run renewal and expansion calls, demos, discovery, outbound, and closing activities
- Travel to meet customers and prospects on campuses and at industry events every 1-2 months on average
- Support onboarding the next Account Manager
Requirements:
- 2-4 years of B2B sales experience, ideally in SaaS
- Track record of building pipeline and hitting a quota
- Completed university degree
- Ability to speak credibly about how universities and colleges work
- Comfortable using Salesforce or another CRM to manage pipeline
- Ability to build pipeline from scratch, grow accounts, manage forecasts, and pursue expansion opportunities
- Must be based on the East Coast of the USA
- Willingness to travel frequently to industry events, trade shows, and campuses
- Ability to travel approximately 6-8 times per year
- Coachable, curious, ambitious, resourceful, and accountable
Benefits:
- 100% paid medical, dental, and vision benefits
- Short term and long term disability
- Unlimited vacation time
- 401(k) program with matching benefit
- Stock options
- Awesome company culture and fun virtual hangouts
- MacBook and accessories for working from home
- Awesome annual company retreats
- Work/life balance
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