Account Manager
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Job Description
Account Manager for nonprofit accounts at Adstra, focusing on donor acquisition and mail planning.
Responsibilities:
- Preparation and presentation of detailed mail plans and quarterly reviews for existing accounts.
- Develop and present new test recommendations
- Overall management and retention of client accounts
- Maintain accuracy and integrity of partner relationships with clients
- Solid understanding of co-op database models and audience development.
- Negotiate with List Managers for targeted deals for client
- Provide support and problem resolution for order production team
- Liaison with VPs and SVPs and other department managers
- Maintain knowledge of all functions in department to provide support wherever needed
- Attend trade shows, new business presentations & client reviews upon request
- Participate in development of new business presentations
- Stay abreast of industry trends and technology advancement in the industry
- Proactive problem resolution
Requirements:
- Minimum 5 years combined nonprofit experience, either on the client or service side.
- Experience in building mail plans
- Experience with Digital Co-Targeting
- Knowledge of Nextmark
- Strong verbal and written communication skills
- Skill in problem solving
- Skill in researching and reviewing statistical data
- Ability to work well under pressure, prioritize work and handle multiple tasks
- Ability to remain flexible and responsive when faced with multiple urgent requests
- Ability to use computer software programs including Microsoft Word/Excel/PowerPoint
- Ability to learn quickly with little instruction
- Mailer, Co-op database or agency experience preferred
- Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel.
Benefits:
- excellent benefits including medical, dental, vision, life, LTD, 401k w/ company match, paid time off, business casual dress, summer hours, customized training & more!
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