Sales Account Manager
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Job Description
Carrier HVAC Sales Account Manager growing commercial and institutional accounts across the Northeast Coast. Selling Applied and Industrial HVAC solutions and managing customer projects.
Responsibilities:
- Develop and maintain strong relationships with key customers, including Mechanical Contractors, Consulting MEP firms, and Facility Owners and Developers
- Manage and expand an assigned territory by growing existing accounts and cultivating new business opportunities
- Drive customer engagement through strategic relationship building, product promotion, industry trade shows, marketing events, and educational programs
- Achieve or exceed annual sales, gross margin, and market share objectives established by management
- Prepare equipment takeoffs, quotations, and technical proposals while supporting bid-day activities and competitive opportunities
- Lead sales opportunity follow-up efforts, negotiate and close business, and ensure a seamless customer experience throughout the sales cycle
- Support post-sale activities, including submittal preparation, order entry, project coordination, and customer communications
- Collaborate with internal and external stakeholders to manage project milestones, equipment delivery schedules, accounts receivable, and cash collection activities
- Maintain customer satisfaction by serving as a trusted advisor and resolving project and account-related issues
Requirements:
- High School Diploma or GED
- 3+ years of technical HVAC sales experience
- Valid driver's license
- Bachelor's degree in mechanical engineering or a discipline preferred
- Experience in sales, engineering, or account management experience
- Knowledge of HVAC systems, applications, and design methodologies
- Strong interpersonal, communication, and customer relationship management skills
- Advanced proficiency with Microsoft Office applications
- Excellent organizational skills and attention to detail
- Ability to work independently and collaboratively in a dynamic, results-oriented environment
- PE certification preferred
- LEED AP accreditation considered an asset
Benefits:
- Short-term cash incentives, subject to plan requirements
- Medical, Dental, Vision
- Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition Assistance
- Sales training and support as needed
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