Account Manager
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Job Description
Account Manager overseeing healthcare public relations campaigns and client management. Provides strategic counsel and develops PR initiatives for various clients in the biomedical field.
Responsibilities:
- Take the lead in managing account teams, projects and programs
- Develop, organize and manage PR and IMC campaigns
- Develop and maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
- Provide strategic counsel to clients to aid their PR and broader marketing campaigns
- Guide the development of and deliver client-ready written materials, including press releases, client communications, social posts, ensuring documents are accurate and aligned with client strategy
- Lead client discussion on projects, both on team calls and in 1:1 communications to keep clients informed of status and next steps
- Work with team to develop strategic recommendations and presentations to clients, based on data and insights
- Develop media strategy and pitches and pitch stories to reporters/outlets; oversee team pitching efforts
- Offer insights and strategic recommendations to clients, influence decisions
- Report on project outcomes, metrics, analytics
- Own portions of the new business process, including developing insights from research to impact strategic recommendations, as well as tactical development
- Monitor team billing and flag discrepancies, possible over/under billing; advise team on billing status
- Coach and mentor staff; provide constructive feedback to help develop agency colleagues
- May have direct reports; meet weekly with team and help them set and achieve their professional goals
- Manages teams’ time to hours allocated
- Alerts account lead to challenges or obstacles
- Meets or beats deadlines and manages team to deadlines; clearly communicates when deadlines shift and reallocates resources according to priorities
- Independently manages projects and programs; client-ready deliverables reviewed for accuracy, client preference, and strategic alignment
- Offers proactive ideas and solutions based on experience
- Works according to H+C Operating Principles in all interactions
- Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible.
Requirements:
- Minimum 5 years (AM) to 7 years (SAM) healthcare agency experience or mix of agency and in-house pharma/biotech/medtech experience
- B.A. or B.S degree in communications, marketing, business administration or related field
- Excellent time management skills and attention to detail
- Proficient at media materials development, excellent written and verbal communications skills
- Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment.
Benefits:
- H+C is an Equal Opportunity Employer.
- We are committed to creating and fostering an environment focused on equality, empowerment and respect.
- We strive to create an inclusive workplace that supports and celebrates our diversity.
- We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.
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