Application Manager
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Job Description
ERP Application Manager ensuring the smooth operation and continuous development of the ERP system at ARTUS. Supporting departments in utilizing the ERP system and providing training.
Responsibilities:
- Ensure the smooth operation, maintenance, and continuous development of the ERP system
- Support business units in using the ERP system
- Train employees and create documentation
- Record and handle incidents and requests (2nd-level support)
- Analyze and optimize business processes in collaboration with the business units
- Participate in the implementation of new modules and applications
Requirements:
- Successfully completed vocational training or degree in computer science or a related field, or an equivalent qualification
- Experience in supporting ERP systems – preferably Mosaik
- Understanding of business processes in claims handling/settlement
- Analytical and structured working approach
- Strong communication skills and service orientation
- Independent, structured, and solution-oriented way of working
- Experience with ticketing systems is an advantage
Benefits:
- Ensure the smooth operation, maintenance, and continuous development of the ERP system
- Support business units in using the ERP system
- Train employees and create documentation
- Record and handle incidents and requests (2nd-level support)
- Analyze and optimize business processes in collaboration with the business units
- Participate in the implementation of new modules and applications
- Secure, crisis-resistant position & attractive compensation
- Jobbike leasing & corporate benefits
- Contribution to company pension plan
- Development and training opportunities
- Open culture for addressing mistakes and a unique team spirit
- Respectful, collegial informal culture & flat hierarchies
- Varied company events in the ARTUSphere
- Employee referral bonuses
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