Credentialing Manager
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Job Description
Credentialing Manager responsible for daily operations and team management at Better Health Group. Overseeing processes, implementing policies, and enhancing performance across the organization.
Responsibilities:
- Manage and supervise daily operational activities to ensure they align with organizational goals
- Implement and enforce operational policies and procedures
- Lead and motivate a team of operational staff
- Provide guidance, training, and support to team members to enhance their performance and development
- Identify areas for process improvement and implement changes to enhance efficiency
- Collaborate with cross-functional teams to streamline workflows
- Effectively allocate and manage resources, including personnel, equipment, and budget
- Monitor resource utilization and make recommendations for optimization
- Implement and maintain quality control standards to ensure the delivery of high-quality products/services
- Conduct regular audits and assessments to identify and address areas for improvement
- Foster open communication channels between departments to ensure smooth collaboration
- Coordinate with other managers to align operational processes with overall organizational objectives
- Develop and monitor key performance indicators (KPIs) to track operational performance
- Analyze data and prepare reports to inform decision-making
- Identify training needs within the operations team and develop programs to enhance skills
- Implement ongoing professional development initiatives
- Additional duties as assigned
Requirements:
- Bachelor’s Degree in business administration, healthcare administration, or related field required, Master’s Degree preferred
- 5+ years experience of proven success in an operations management role
- Bilingual a plus
- Computer literacy in Google Suite and Microsoft Office products.
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Ability to handle confidential information in a professional manner
- Ability to make sound business judgments
- Excellent interpersonal skills and ability to work with and manage a variety of people
- Excellent communication skills both written and verbal
- Strong leadership and analytical skills
- Must be organized and detail-oriented
- Ability to build & motivate teams
- Possess excellent presentation and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management
Benefits:
- Medical, dental, vision, disability, and life
- 401k, with employer match
- Paid time off
- Paid holidays
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