Director – Business Process Improvement
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Job Description
Director of Business Process Improvement at U.S. Anesthesia Partners driving operational efficiency and effectiveness through process improvement initiatives. Overseeing enterprise-wide initiatives aimed at enhancing organizational resilience.
Responsibilities:
- Responsible for driving Shared Services and select enterprise-wide initiatives that enhance organizational effectiveness, operational efficiency, and long-term business resilience
- Oversee special projects, business continuity planning, and opportunity tracking to ensure the organization consistently delivers our mission, vision, and goals
- Identify opportunities for improvement, streamline processes, and ensure that business operations are aligned with organizational strategy
- Lead and sponsor tabletop exercises to test and validate functional business continuity strategies and strengthen executive and leader readiness
- Provide ongoing tracking and reporting of business continuity progress and risk exposure, including identification of vulnerabilities and mitigation priorities
- Set direction for the design, evaluation, and implementation of enterprise business process improvement initiatives across functions
- Collaborate with the Analytics team to define and implement tools, metrics, and dashboards that monitor process performance, outcomes, and value realization
- Champion and embed a culture of continuous improvement through enterprise training, communication, and adoption of best practices
- Provide executive sponsorship and end-to-end leadership for high-priority, cross-functional, and enterprise initiatives
- Oversee risk management, resource allocation, and delivery progress, providing regular executive-level reporting to executive leadership
Requirements:
- Bachelor’s degree in related field
- Minimum 5-7 years of experience at management level or above for staff or functional/project oversight and implementation
- Project Management Certification preferred
- Experience in implementation of project management methodologies from project scope development, planning, execution, monitoring and tracking project to planned timeline and budget
- Experience in assessing feasibility of proposals for strategic initiatives, developing business plans and assessment
- Ability to exercise planning, organization, and follow-through skills to effectively complete assignments
- Strong project management skills and ability to manage multiple projects at once
- Excellent internal and external customer service skills by being tactful, helpful, and diplomatic and participate as a team member and deal effectively with other team members and customers
Benefits:
- This position is eligible for an annual bonus
- Bonuses are not guaranteed and are awarded based on individual and company performance
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