Email Marketing Manager

Posted 2ds ago

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Job Description

Email Marketing Manager owning Klaviyo campaigns, lifecycle flows, and subscriber growth for Cornbread Hemp’s organic hemp products. Optimizing retention, personalization, and ecommerce revenue.

Responsibilities:

  • Own the day-to-day email marketing calendar and execution of promotional, product, educational, and seasonal campaigns
  • Develop campaign briefs and partner with Creative on messaging, copy, and design
  • Manage campaign segmentation, scheduling, QA, and deployment
  • Coordinate email communications around promotions, product launches, and key ecommerce initiatives
  • Own, build, and continuously optimize automated email flows in Klaviyo
  • Manage welcome, abandonment, post-purchase, cross-sell, replenishment, winback, and reactivation journeys
  • Identify lifecycle gaps and develop new automated journeys to improve repeat purchase and lifetime value
  • Own subscriber lifecycle communications, including onboarding, education, upcoming orders, retention, and churn prevention
  • Build customer segments based on purchase behavior, engagement, subscription status, product preferences, and lifecycle stage
  • Develop and execute A/B testing across subject lines, creative, offers, messaging, cadence, and audiences
  • Monitor email performance, analyze results, and provide reporting and recommendations to the Director of Retention
  • Own and optimize website popups, banners, overlays, and other onsite conversion tools
  • Develop and optimize email and SMS acquisition programs across website, paid media, promotions, partnerships, and other customer touchpoints

Requirements:

  • 3+ years of email, lifecycle, retention, or ecommerce marketing experience
  • Strong experience with Klaviyo and Shopify required
  • Experience building and optimizing automated email flows
  • Strong understanding of segmentation, personalization, A/B testing, and email deliverability
  • Experience with subscription-based ecommerce businesses strongly preferred
  • Strong analytical skills and ability to translate data into action
  • Excellent project management, communication, and attention to detail
  • Experience with Recharge, Skio, Rebuy, or similar ecommerce tools is a plus
  • Experience in CPG, wellness, food & beverage, supplements, or hemp/cannabis is a plus
  • Less than 10% travel requirement

Benefits:

  • Health insurance, with a Company contribution toward the base plan for employee
  • 100% paid Dental and Vision Insurance for employee
  • Paid time off in accordance with Company policy
  • $75 per month employee stipend for Cornbread Hemp products
  • 50% off Cornbread Hemp website
  • Professional development and career advancement as the organization grows
  • Flexible and remote working capabilities
  • Collaborative, supportive work environment
  • Significant strategic autonomy to own and grow retention