General Manager
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Job Description
General Manager at Mo' Bettahs leading restaurant operations and managing team performance. Ensuring quality service and food, while promoting Hawaiian culture and values.
Responsibilities:
- Lead the execution of the brand daily
- Competent in all FOH & BOH position
- Responsible for the cleanliness of the restaurant, FOH & BOH
- Responsible for Same Store Sales growth
- Responsible for line speed to be measured using transaction times
- Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
- Handle the execution of quality food following proper procedures and Mo’ Bettahs standards
- Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
- Review weekly employee schedules
- Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
- Have a thorough knowledge of the Mo’ Bettahs culture
- Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
- Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook
Requirements:
- Be at least 18 years of age
- High school diploma or GED
- Two or more years managing up to 40 team members in business or food management
- Proven track record of successfully promoting team members
- Experience in identifying and developing talent within a team
- Ability to make difficult personnel decisions
- Perform other duties as assigned
- Live by and possess the Mo' Bettahs Values
- Exemplifies the aloha spirit with our customers, team members, and vendors
- Exceptional attention to detail
- Collaborative, growth mindset and partnership oriented
- Excellent verbal and written communication
- Able to motivate and lead staff
- Willingness to obtain trainings and obtain certifications as needed
- Ability to multitask and complete tasks in a timely, accurate manner
- Valid driver’s license
- Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)
Benefits:
- Free Team Member Meals & Drinks While You Work
- Discount For You & Family/Friends When Not Working
- Health, Vision, Dental, & Life Insurance
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