Global Account Manager, Tier 1 Sales
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Job Description
Global Account Manager responsible for developing strategic plans to drive business growth. Fostering strong client relationships with global accounts in North America.
Responsibilities:
- Develops and executes account business plans including transactional and strategic initiatives to grow the organization’s business.
- Builds strong professional working relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of clients’ needs.
- Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organization’s capabilities to client business and IT priorities.
- Anticipates client needs and facilitates solution development in collaboration with cross-functional teams and industry experts.
- Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
- Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
- Provides feedback to internal teams based on client interactions to improve products, services, and processes.
- Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
- Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team.
Requirements:
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
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