Key Account Manager
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Job Description
Key Account Manager for Capalo AI, an AI-powered energy-storage optimization company. Managing Romanian customer relationships, onboarding, performance reviews, and portfolio expansion.
Responsibilities:
- Own the customer relationship after contract signing
- Work closely with the Customer and Asset onboarding team to ensure smooth onboarding
- Maintain regular engagement with client stakeholders during onboarding and throughout the customer lifecycle
- Discuss market outlook, Capalo Zeus VPP trading strategies, and performance with clients
- Ensure customers understand the value creation logic of Zeus VPP
- Enable customer ideas and feedback to be heard and propagated to product development
- Organize and lead performance review meetings
- Present trading insights, results, and electricity market outlook
- Identify opportunities to expand customer portfolios through additional assets or projects
- Present revenue simulations and market insights to support customer decision-making
Requirements:
- Experience in account management, sales, or customer success
- Background in energy markets, SaaS, or technology is a strong plus
- Customer-centric and commercial mindset
- Ability to identify growth opportunities
- Ability to translate complex technical or market insights into clear business value
- Strong communication and relationship-building skills
- Self-driven and comfortable taking ownership of key customer relationships
- Must be based in Romania
Benefits:
- Work on technology enabling the transition to renewable energy
- Join a fast-growing company at the intersection of AI and energy markets
- Work with a highly collaborative and mission-driven team
- Applicants from all backgrounds warmly welcomed
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