Named Account Executive, Non-Profit – Mulesoft
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Job Description
Strategic Account Executive selling Salesforce MuleSoft and Informatica integration solutions to nonprofit organizations. Expanding enterprise accounts through value-based selling and digital transformation.
Responsibilities:
- Establish and nurture strong relationships with strategic nonprofit organizations
- Understand client requirements and business objectives
- Demonstrate the value of Salesforce, MuleSoft, and Informatica products and solutions
- Help nonprofit organizations enhance operations and better serve constituents
- Develop an in-depth understanding of MuleSoft and Informatica products and solutions
- Act as the primary client point of contact and address inquiries and concerns promptly
- Monitor industry trends and competitive offerings
- Develop stakeholder relationships and drive customer satisfaction
- Develop a point of view on customer challenges and how Salesforce can help
- Develop and drive long-term account strategies aligned with customer objectives
- Coordinate internal Salesforce resources to meet customer needs
- Perform account planning and coordinate with Core sales resources
- Communicate Salesforce’s value proposition to existing and new customers
- Keep clients informed about relevant product features, updates, and enhancements
- Identify and drive growth opportunities within existing accounts
- Address and resolve client issues
- Use data analysis to identify improvement areas and make data-driven recommendations
- Expand existing and new accounts while driving digital transformation and exceptional customer experiences
Requirements:
- Minimum of 7–10 years of full-cycle SaaS closing experience
- Outstanding communication and interpersonal skills
- Willingness and ability to travel to client locations as required
- Strong problem-solving and negotiation abilities
- Experience building global engagement across multiple lines of business and broadening product support within an organization
- Experience collaborating with Solutions Engineers, Customer Success Managers, Product Managers, and Core teammates
- Experience selling technical integration and/or API products at an enterprise level
- Financial acumen
- Solid career longevity and track record of success
- Understanding of account plans and mutual close plans
- Solid business acumen around forecasting and customer management
- Self-motivated with a commitment to achieving and exceeding sales targets
Benefits:
- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation may be available for certain roles
- Equity may be available for certain roles
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