Partnership Manager
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Job Description
Partnership Manager responsible for partnering with firms to drive referral growth at healthcare startup Leap. Overseeing partner relations, operational systems, and performance metrics.
Responsibilities:
- Build and execute activation plans that translate signed partnerships into referral flow, pipeline influence, and revenue impact.
- Ensure Leap is embedded within partner platforms, workflows, and member journeys.
- Partner closely with Sales and Consultant Relations to align on target accounts, field engagement strategy, and joint pipeline opportunities.
- Coordinate cross-functionally with Customer Success, Marketing, Product, and Operations to support integrations, eligibility flows, reporting, and co-branded initiatives.
- Develop onboarding materials, enablement resources, and training sessions for partner-facing teams.
- Clarify positioning, referral criteria, and use cases to make Leap easy to understand and recommend.
- Run joint planning sessions, pipeline reviews, and performance reviews with partners to drive accountability and growth.
- Define and track KPIs including referral volume, conversion rates, revenue influence, and partner engagement.
- Identify friction in partner workflows or member journeys and proactively implement improvements.
Requirements:
- 4-6 years of experience in partnerships, consultant relations, or strategic account management, ideally within healthcare, digital health, or employer benefits.
- Demonstrated success driving measurable revenue impact through referral or distribution partnerships.
- Strong commercial acumen, with a clear understanding of how partnerships influence pipeline, utilization, and growth.
- Experience working closely with enterprise sales teams and supporting quota-carrying reps through structured partner engagement.
- Proven ability to operate cross-functionally and influence stakeholders across Sales, Marketing, Product, Operations, and Customer Success.
- Highly organized and operationally strong, with experience managing integrations, workflows, reporting, or other complex partnership processes.
- Data-driven and strategic, with the ability to define KPIs, assess performance, and continuously improve partner outcomes in a fast-paced environment.
Benefits:
- Offers Bonus
- stock options and benefits
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