Patient Account Representative 2 – Clinic

Posted 3hrs ago

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Job Description

Patient account representative managing patient billing, payer relations, and reimbursement for FMOL Health’s Louisiana-Mississippi healthcare network. Resolving account issues and arranging payments.

Responsibilities:

  • Monitor the patient accounts process
  • Promptly answer inquiries from patients, co-workers, and employees regarding patient accounts
  • Assist in providing quality training and orientation for assigned employees
  • Advise patients or guarantors about third-party payer benefits and estimated private payer amounts
  • Collect partial payments prior to admission
  • Review patient documentation for accuracy
  • Research patient-account, billing, insurance, and payment issues
  • Make inquiries to third-party payers
  • Reconcile patient accounts and make payment arrangements
  • Coordinate and originate payroll deduction actions for hospital employees
  • Oversee collection-letter mail-outs for delinquent unpaid patient accounts
  • Send itemized patient account statements per attorney request or subpoena
  • Work with external agencies and companies to provide prompt reimbursement for hospital services
  • Explain and counsel patients and families regarding hospital charges, services, and payment policies
  • Perform other duties as assigned or requested

Requirements:

  • 1 year at hospital (2 years elsewhere) in medical accounting, bookkeeping, or related area
  • High School or equivalent