Patient Account Representative 2 – Clinic
Posted 3hrs ago
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Job Description
Patient account representative managing patient billing, payer relations, and reimbursement for FMOL Health’s Louisiana-Mississippi healthcare network. Resolving account issues and arranging payments.
Responsibilities:
- Monitor the patient accounts process
- Promptly answer inquiries from patients, co-workers, and employees regarding patient accounts
- Assist in providing quality training and orientation for assigned employees
- Advise patients or guarantors about third-party payer benefits and estimated private payer amounts
- Collect partial payments prior to admission
- Review patient documentation for accuracy
- Research patient-account, billing, insurance, and payment issues
- Make inquiries to third-party payers
- Reconcile patient accounts and make payment arrangements
- Coordinate and originate payroll deduction actions for hospital employees
- Oversee collection-letter mail-outs for delinquent unpaid patient accounts
- Send itemized patient account statements per attorney request or subpoena
- Work with external agencies and companies to provide prompt reimbursement for hospital services
- Explain and counsel patients and families regarding hospital charges, services, and payment policies
- Perform other duties as assigned or requested
Requirements:
- 1 year at hospital (2 years elsewhere) in medical accounting, bookkeeping, or related area
- High School or equivalent















