Pricing Manager
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Job Description
Product commercialization manager optimizing pricing, CPQ, and SKU operations for GHX. Driving scalable healthcare business and data automation through governance, analytics, and AI-enabled process improvement.
Responsibilities:
- Own the end-to-end commercialization process from product definition through SKU creation to launch
- Establish and continuously improve SOPs, tooling configurations, business rules, and the commercialization playbook
- Translate new offerings into sellable, billable constructs aligned to commercial strategy
- Serve as a cross-functional liaison for complex SKUs and pricing decisions
- Define, monitor, and report commercialization SLAs, KPIs, and quality metrics
- Stay current on AI and ML capabilities in CPQ and provide recommendations to leadership
- Own the full SKU lifecycle in Conga CPQ, including creation, testing, release, modification, and deprecation
- Lead SKU audits, rationalize the catalog, and establish catalog governance workflows and standards
- Partner with Product, Finance, and Sales on SKU purpose, pricing strategy, contractual language, and business rules
- Develop change management processes for quotes, contracts, and renewals
- Own the AI and automation innovation roadmap for SKU and commercialization processes
- Align Product Management, Sales, Revenue Operations, Deal Desk, Contract Operations, FP&A, Corporate Systems, and Revenue Enablement
- Contribute to pricing strategy and monetization model design
- Build dashboards and reporting frameworks for commercialization health
- Coordinate launch readiness for new products and pricing changes
- Act as a trusted advisor and resource for commercialization process questions
Requirements:
- Bachelor’s degree in business, Finance, Operations, Information Systems, or a related field, or equivalent professional experience
- 5+ years of progressive experience in product operations, revenue operations, deal desk, commercial program management, or a related function within a B2B SaaS company
- Hands-on experience with Salesforce Conga (Apttus), including product catalog management, pricing rules, approval workflows, and SKU configuration
- Proven experience leading cross-functional process improvement or transformation initiatives with measurable business outcomes
- Excellent written and verbal communication skills, including executive-ready documentation, SOPs, and business cases
- Ability to manage multiple concurrent workstreams, prioritize under pressure, and deliver against commitments
- Willingness to travel quarterly for team meetings, approximately 10–20%
- Familiarity with SaaS business models, subscription economics, and ARR/MRR dynamics
- Experience with quantitative analysis, operational data, reporting frameworks, and dashboards
- Ability to apply AI and automation to commercialization challenges with attention to limitations, compliance implications, and auditability
- Preferred: familiarity with AI and automation concepts
- Preferred: SKU, product catalog, or similar rationalization audit experience
- Preferred: quote-to-cash re-platforming or major system migration experience
- Preferred: Sigma or Power BI proficiency
- Preferred: Salesforce CPQ Specialist, Salesforce Administrator, Conga CPQ Product Administration, PMP, Agile/Scrum, or SAFe certification
Benefits:
- Health, vision, and dental insurance
- Accident and life insurance
- 401(k) matching
- Paid time off
- Education reimbursement
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