Product Manager/Account Manager
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Job Description
Product Manager/Account Manager overseeing product strategy and client programs for technology consulting firm. Collaborating across teams for product development and optimizing delivery.
Responsibilities:
- Provide product management support services and manage the account
- Assist with product strategy, development, and the achievement of strategic goals for enhancements and improvements to client programs while ensuring compliance with regulations and framework requirements
- Oversee the development and lifecycle of a product from conceptualization through iterative development and launch
- Ensure alignment with business goals and customer needs
- Conduct strategic and market analysis as well as cross-functional collaboration
- Act as a bridge between various teams, translating customer feedback and market insights into actionable plans to drive product success
- Oversee and advise on product development within the client product portfolio
- Lead the identification and articulation of client business program objectives and key results (OKRs)
- Develop and manage product vision, product Roadmap, and serve as the content authority for acceptance criteria for product features
- Establish quantifiable and qualitatively measurable product performance measures
- Contribute to understanding of product management processes with project staff and stakeholders
- Work collaboratively with vendors and state staff on team assignments
- Participate in the client Product Manager Community of Practice
Requirements:
- Proven work experience as an Account Manager juggling multiple accounts and/or projects at a time
- Within the last ten (10) years, must have a minimum of three (3) years of full time equivalent (FTE) experience in understanding end-to-end product development cycles developing products; UX conducting market research; generating product requirements; determining product road maps and specifications, production timetables, and time-integrated plans for product introduction; developing service to market strategies; and managing client service relations
- Must possess a bachelor’s degree
- Successful completion of a bootcamp in a related field plus an additional year of experience may be substituted for the degree requirement
- A copy of the degree must be provided upon request
- Within the last ten (10) years, must have a minimum of nine (9) years of FTE experience in developing products; conducting market research; pricing and developing marketing strategies
- At least three (3) years of that experience must have been in a lead capacity
- Within the last five (5) years, must have a minimum of three (3) years of FTE experience in the developing use cases, scenarios, and workflow analyses to help create and validate business requirements
- Within the last ten (10) years, must provide at least two (2) references from previous engagements of similar size, scope, and type of service
- Hold an active and valid Scrum Product Owner Certification
- A copy of the certificate must be provided upon request
- Hold an active and valid SAFe® Product Manager/Product Owner or Agilist Certification
- A copy of the certificate must be provided upon request
- Within the last five (5) years, experience in developing product objectives and key results with internal and external governmental stakeholders
- Within the last five (5) years, experience working with Medicare/Medicaid/Medi-Cal programs or services
- Two (2) years working as a Account Manager serving State of California government organizations
Benefits:
- Salary and benefits of larger companies
- Flexible workplace
- Great work-life balance
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