Senior Account Executive
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Job Description
Senior Account Executive guiding Swiss Commercial and Enterprise customers through GitLab’s AI-powered DevSecOps sales cycle. Managing accounts, negotiations, pipeline, and customer-driven product feedback.
Responsibilities:
- Own a broad book of Commercial & Enterprise business, from new prospects to growing existing accounts
- Manage the full sales cycle from discovery and solution alignment through negotiation and close
- Articulate GitLab’s DevSecOps value proposition and align it to customer business outcomes
- Analyze wins and losses, conduct root cause analyses, and share lessons learned
- Document and maintain accurate buying criteria, buying processes, next steps, owners, pipeline data, and account plans
- Improve the sales handbook and processes by documenting best practices and refinement opportunities
- Provide account leadership across pre- and post-sales while partnering with technical teams and customer success
- Represent the customer voice through product feedback and ideas in GitLab’s public issue tracker
- Report to a Regional Sales Director and collaborate with business development, marketing, sales development, and technical teams
Requirements:
- Proven success in software sales, ideally in an Enterprise market context, managing a varied book of business
- Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps
- Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management
- Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions
- Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes
- Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities
- Interest in GitLab and open source software
- Preferably familiarity with Git, software development tools, or application lifecycle management
- Alignment with GitLab’s values
- Willingness to travel in line with company policy
Benefits:
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Remote work arrangement
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