Senior GTM Business Architecture Manager
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Job Description
Senior Manager of GTM Business Architecture overseeing Twilio's revenue process scaling. Translate commercial strategies into actionable business blueprints with a strong focus on collaboration.
Responsibilities:
- Act as the strategic owner for specific segments of the GTM lifecycle
- Author high-fidelity Business Requirement Documents (BRDs), process flowcharts, and User Stories
- Utilize the GTM Priority Matrix to evaluate and rank inbound field requests
- Lead the User Acceptance Testing (UAT) framework for your domain
- Partner with Enablement and Data Analytics to track downstream adoption
- Support the deployment of the GTM AI roadmap
Requirements:
- 7+ years of experience within a management consulting firm, enterprise revenue architecture function, or GTM transformation group
- Exceptional ability to simplify complex technical concepts for GTM stakeholders
- Deep expertise in the Salesforce ecosystem and integrated GTM tools (e.g., Gong, Outreach)
- Proven ability to empathize with the Field
- Deep experience building structured artifacts (BRDs, process mapping, executive-level decks)
- Strong ability to identify friction, get people aligned, build a business case for a solution
Benefits:
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
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