Senior SOC and IR Manager
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Job Description
Sr. Manager for Security Operations & Incident Response leading the SOC and incident response program at Crane. Empowering teams and improving detection and response capabilities globally.
Responsibilities:
- Lead and continuously improve the SOC and incident response program, including operating model, standard work, and outcomes.
- Serve as incident commander for high-severity investigations, coordinating cross-functional response and driving clear decisions, timelines, and communications.
- Lead and develop a distributed team of analysts/engineers; build a strong culture of learning, quality, and operational excellence.
- Own detection and response capability across endpoint, network, cloud, SaaS, and identity telemetry; improve signal quality and reduce noise through tuning and engineering.
- Define, maintain, and test playbooks/runbooks and escalation paths, drive readiness through exercises and continuous improvement.
- Drive automation and orchestration (SOAR) to streamline triage and response, integrate systems, and reduce manual effort.
- Guide thoughtful adoption of AI-assisted workflows to accelerate investigations and reporting, with appropriate validation, governance, and analyst enablement.
- Manage SOC tooling, service partnerships, and performance; ensure clear expectations, measurable SLAs, and continuous value delivery.
- Develop and maintain program metrics, KPIs, and executive-ready reporting; track effectiveness and drive improvements in speed, quality, and consistency.
- Partner with Legal, Privacy, HR, GRC, Risk Management, and IT to align response processes, documentation, and communication practices.
- Evaluate, plan, and implement security operations improvements and supporting solutions; keep practices aligned with evolving standards and best practices.
Requirements:
- 7+ years relevant professional experience in security operations and incident response
- 3+ years managing or leading others in a security operations/incident response context
- Degree in a related field or equivalent practical experience preferred
- Advanced professional security certifications (e.g., CISSP, CISM, GIAC or similar) preferred
- Experience managing, leading, and developing remote/distributed teams with diverse backgrounds and skill levels
- Demonstrated success designing and running SOC and incident response processes across traditional enterprise environments and modern cloud/SaaS services.
- Strong, current knowledge of security operations tradecraft: alert triage, investigation, containment/recovery coordination, post-incident reviews, and continuous improvement
- Expertise with security telemetry and analytics: SIEM engineering, log normalization, detection content development, alert tuning, and correlation across endpoint/network/cloud/identity sources
- Working knowledge of security automation/orchestration (SOAR) and integration patterns (APIs, webhooks, scripting) to reduce toil and improve response consistency
- Strong fundamentals in Windows and Linux administration, networking, and modern enterprise services
- Solid understanding of identity and access controls (SSO, MFA, conditional access concepts) and the role of identity telemetry in detection and response
- Ability to lead high-severity investigations with calm, clarity, and strong judgment; comfortable serving as incident commander and coordinating across teams
- Excellent written and verbal communication skills, including executive-ready status updates, post-incident reporting, and roadmap/strategy presentations
- Familiarity with relevant privacy, regulatory, and eDiscovery considerations for incident response
- Strong project leadership skills with a track record of delivering measurable improvements
- Flexibility to support incident response needs outside of standard business hours, as required
- Ability to travel both domestically and internationally (est. no more than 10%)
Benefits:
- Comprehensive health
- Wellness incentives
- Assistance with retirement savings
- Paid time off
- Paid holidays
- Tuition reimbursement
- Performance-based bonus programs
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