Strategic Account Executive
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Job Description
Strategic Account Executive driving new business and account expansion for Secur-Serv’s managed IT, print, and hardware services. Managing complex sales across multi-location customers.
Responsibilities:
- Drive revenue through new client acquisition and retention and expansion of existing accounts within the Managed Edge Services portfolio
- Identify, target, and close new business opportunities involving equipment support, device lifecycle management, and managed print solutions
- Build a sales pipeline through outbound prospecting, industry networking, and engagement with multi-location organizations
- Deliver presentations and proposals communicating business value, service capabilities, and cost-reduction opportunities
- Lead contract negotiations and collaborate with internal teams on new-client onboarding
- Maintain customer relationships to ensure service satisfaction and long-term retention
- Develop tailored upsell and cross-sell strategies based on account needs, fleet performance, device utilization, and growth plans
- Identify expansion opportunities involving additional sites, device counts, managed print expansions, and enhanced support tiers
- Support renewals through conversations highlighting operational impact, ROI, and service value
- Maintain pipeline, account records, and forecasting in HubSpot CRM
- Collaborate with operations, service delivery, and technical teams to ensure consistent customer experience and support performance
- Analyze market trends, customer environments, and industry shifts to tailor sales strategies
- Represent Secur-Serv at industry events, conferences, and customer meetings
Requirements:
- Minimum of 5 years of sales experience, with demonstrated success in new business development and account expansion
- Bachelor’s degree in Business, Operations, Technology, or a related field, or equivalent industry experience demonstrating strong competency in sales and client development
- Proficiency in HubSpot CRM and modern sales enablement tools
- Strong prospecting, presentation, persuasive, and negotiation skills
- Ability to manage long-cycle and short-cycle opportunities
- Self-motivated and goal-oriented
- Ability to work independently and collaboratively
- Ability to travel up to 20% as business needs require
- Valid driver’s license in good standing
- Must reside/work in the continental United States, excluding Colorado, California, Washington, Maryland, Hawaii, New York, Maine, Illinois, Connecticut, DC, Vermont, Virginia, and New Jersey
- Authorized to work in the United States without employer immigration sponsorship
- Willingness to submit to post-offer background check and drug screen
- Not listed on the Office of Inspector General List of Excluded Individuals/Entities
- Ability to meet physical requirements including frequent sitting, fine hand and finger movements, close visual acuity, and lifting/pushing/pulling up to 10 pounds
- Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely workflow decisions, communicate effectively, and follow process protocols
Benefits:
- Professional and personal growth opportunities
- Internal and external training
- Tuition reimbursement up to $5,250
- Copay medical plan option
- HSA medical plans with employer contributions
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Company-paid short- and long-term disability coverage
- 401(k) savings plan with generous company match
- Vesting on the first day of eligibility
- Wellness program
- Health insurance premium discount for wellness-program participation
- Remote work-from-home arrangement
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