SVP, Key Account Management
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Job Description
SVP Key Account Management driving growth-oriented account strategies for Evotec. Strengthening partnerships with strategic customers while ensuring operational excellence and delivery reliability across global accounts.
Responsibilities:
- Develop and execute comprehensive multi-year account strategies aligned with corporate priorities
- Own and evolve account plans for top current and future high-value customers
- Drive revenue growth, retention, satisfaction, and expansion within assigned accounts
- Identify, shape, and close new opportunities within existing accounts
- Proactively develop entry strategies for prospective key customers within the territory
- Build and maintain executive-level relationships, including scientific C-level stakeholders
- Lead Joint Steering Committees and Quarterly Joint Business Reviews
- Define operational success metrics per account and track value realization
- Manage renewal and expansion motions based on performance and strategic alignment
- Shape pipeline opportunities within accounts including upsell, cross-sell, new site, and therapeutic area expansion
- Conduct whitespace analysis and semiannual account tiering reviews
- Balance growth ambition with delivery feasibility and margin discipline
- Lead matrix coordination across R&D, Operations, Legal, Finance, and other enabling functions from opportunity through delivery
- Ensure seamless execution and high customer satisfaction
- Monitor performance against plans and drive corrective actions where required
- Apply disciplined qualification and early-stage filtering of non-promising opportunities
Requirements:
- Medical or scientific background preferred; alternatively, business background with significant CRO, CDMO, or biopharma experience
- Several years of relevant industry experience
- Extensive experience managing large strategic accounts at executive level
- Proven track record in enterprise-level key account management and new customer development
- Demonstrated experience in complex, multi-stakeholder deal orchestration
- Strong expertise in drug discovery and pre-clinical development
- Deep understanding of precision medicine platforms and competitive market dynamics
- Ability to design and execute long-term account strategies aligned with corporate objectives
- Strong commercial acumen and negotiation capability
- Ability to balance growth, operational feasibility, and margin discipline
- Experience leading through influence in a matrix environment
- Portfolio mindset across multi-year account development
- Focus on durable, predictable, and strategically aligned partnerships
Benefits:
- Discretionary annual bonus
- Comprehensive benefits including Medical, Dental, and Vision
- Short-term and long-term disability
- Company-paid basic life insurance
- 401k company match
- Flexible work
- Generous paid time off and paid holiday
- Wellness and transportation benefits
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