Account Manager, Enterprise
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Job Description
Enterprise Account Manager growing renewals, upsell, and cross-sell revenue for G2, the world’s largest software marketplace. Managing strategic accounts and executive relationships to expand customer adoption of G2’s marketing solutions.
Responsibilities:
- Maintain and grow long-term customer relationships by providing solutions aligned with financial and service-oriented goals
- Serve as a quota-carrying teammate for existing customers
- Lead multi-threading activities and renewals
- Drive expansion revenue through upselling and cross-selling G2 solutions
- Negotiate contracts and close agreements
- Create comprehensive sales plans for assigned clients
- Manage revenue and performance across a book of business, emphasizing retention and growth
- Prospect for expansion revenue by educating contacts about G2 Marketing Solutions
- Build relationships with key accounts and executive sponsors
- Develop and deliver concise sales presentations online and in person when possible
- Manage a portfolio of accounts and prospect into new teams to sell G2’s full product suite
- Maintain expertise in marketing strategy, planning, tactics, ABM, ROI methodologies, and marketing and sales technology solutions
- Support onboarding, handoff, and maintenance calls
- Collaborate with Marketing, Sales, Product, Partnerships, and Customer Success teams
- Advocate for customers by coordinating with Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team
Requirements:
- 8+ years of quota-carrying sales or account management experience in a B2B environment
- Proven track record of high performance and exceeding sales targets
- Experience running a full-cycle SaaS renewal process independently
- Proven success with cross-sell and upsell
- Experience presenting ideas and influencing decisions
- Experience building strong executive-level relationships with C-level professionals
- Outstanding presentation and communication skills
- Ability to build rapport and collaborate internally and externally
- Understanding of negotiation techniques and ability to handle client-focused negotiations
- Ability to learn quickly and work independently in a fast-paced environment
Benefits:
- Flexible work
- Ample parental leave
- Unlimited PTO
- Inclusive and diverse work environment
- Employee resource groups (ERGs)
- G2 Gives philanthropic program
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