Inside Sales Executive – Inbound
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Job Description
Inside Sales Executive selling WM’s environmental collection, recycling, and disposal services to small and medium businesses. Closing inbound leads through consultative selling while supporting successful service implementation.
Responsibilities:
- Generate revenue using a consultative selling approach for WM services to small and medium business customers
- Receive and close warm customer leads from inbound calls, internal lead sources, and online sales streams
- Expand sales of products and services with existing customers
- Conduct pre-sales activities to understand customer needs and prepare for sales calls
- Gather marketing materials and pricing plans, identify customer interests, and anticipate objections
- Negotiate and close sales by communicating alternatives and reaching mutually beneficial agreements
- Follow established WM sales processes
- Present WM products and services using a consultative approach
- Adjust sales techniques based on the prospect or customer
- Overcome objections by emphasizing the value of WM offerings
- Finalize sales agreements with actions and next steps
- Complete post-sale administrative work to support successful implementation
- Meet or exceed weekly and monthly sales activity goals
- Establish and maintain high customer satisfaction in sales transactions
Requirements:
- Must live and work in the United States
- Must live within 50 miles of the Phoenix business unit
- High School Diploma or GED (accredited)
- No experience required
- Ability to use a consultative selling approach
- Ability to receive, develop, negotiate, and close inbound sales opportunities
- Ability to understand customer needs and present appropriate products and services
- Ability to follow established sales processes
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for air travel or federal property access
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock Purchase Plan
- Company match on 401(k)
- Paid vacation
- Paid holidays
- Personal days
- Competitive total compensation package
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