Inside Sales Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Managing member relationships, cross-selling products, and meeting sales and retention goals remotely.
Responsibilities:
- Acquire new members through inbound and outbound calls
- Assess customer needs for products and services using probing questions and listening skills
- Service existing members and handle inquiries about product utilization and benefits
- Cross-sell ancillary and other applicable products to existing members
- Retain existing members
- Maintain knowledge of CMS and state regulations
- Multitask and use a computer while interacting with prospects and members by phone
- Capture relevant information in the Customer Relationship Management (CRM) system
- Meet sales, conversion, and cross-sell goals
- Contact prospective members within performance-plan time limits
- Achieve member-retention targets
- Maintain high member satisfaction
- Develop expert understanding of company products, services, and processes
- Own member relationships throughout the year as the primary contact for inquiries and issue resolution
- Work as part of a high-performing team focused on professional development and career growth
Requirements:
- 4-year college degree or 1 to 2 years’ experience selling multiple Medicare products (e.g., Medicare Advantage, Medicare Supplement)
- Must obtain a Life & Health insurance license within 2 attempts and/or 60 days from employment start date
- Active computer use for daily job activities
- Ability to multitask while talking on the phone
- Excellent communication and listening skills
- Self-starter with a positive attitude
- Ability to control emotions when dealing with unhappy customers
- Adaptability to a high-pressure, achievement-oriented environment
- Drive to build, manage, and grow a book of business
- High level of computer proficiency, including Microsoft Office
- Ability to perform basic mathematical operations without a calculator
- Ability to pass annual AHIP Continuing Education, Product Certification, Security and Compliance, Client/Carrier Certifications, and required CMS certifications
- 40 hours per week
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Hourly base pay plus commission
Similar Jobs
Inside Sales Representative
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Managing member relationships, benefits inquiries, cross-selling, and retention.
Inside Sales Representative
CVS Health telesales representative acquiring and retaining Medicare members through inbound and outbound calls. Explaining benefits, cross-selling products, and managing member relationships remotely.
Inside Sales Representative
Inside sales representative acquiring and retaining Medicare members for CVS Health. Handling member inquiries, cross-selling products, and meeting sales and retention goals by phone.
Inside Sales Representative
Inside Sales Representative supporting account growth, resellers, and partner relationships. Helping Sherweb simplify businesses’ IT through cloud technology.
Enterprise Inside Sales Representative
Enterprise Inside Sales Representative selling IT hardware, software, and services for ePlus. Managing customer relationships, quotes, orders, margins, and strategic business growth.
Internal Sales Representative
Internal Sales Representative managing inbound and outbound opportunities for ChargePoint, an EV charging network and solutions provider. Qualifying leads, demonstrating products, and closing UK sales.
Internal Sales Representative
Internal Sales Representative generating inbound and outbound sales for ChargePoint’s EV charging network and solutions. Managing Salesforce pipeline and partner opportunities remotely in France.
Inside Sales Representative
Inside Sales Representative qualifying leads and growing customer accounts for a national laboratory and healthcare services provider. Managing CRM pipeline, inbound/outbound sales, and monthly revenue goals.
Inside Sales
Inside Sales conduzindo vendas consultivas para empresa de educação digital. Gerenciando leads, negociações e fechamentos via CRM, WhatsApp, Instagram e telefone.
Inside Sales Team Manager
Inside Sales Team Manager leading Royal Canin Veterinary sales teams at Mars. Driving profitable growth, forecasting, coaching, and virtual customer engagement.
Bilingual Account Manager – Inside Sales, Spanish/English
Bilingual Account Manager driving outbound sales for Aromar home fragrance brands. Growing accounts, opening retail and distribution channels, and managing pipelines remotely.
Inside Sales Account Manager
Inside Sales Account Manager driving revenue for Repligen’s bioprocessing products. Generating leads, closing sales, managing customer relationships, and collaborating with field sales and marketing teams.
Inside Sales Executive – Global
Inside Sales Executive closing warm inbound leads for Magic, a global outsourcing platform connecting SMBs with remote workers. Managing discovery calls, pipelines, CRM follow-up, and full-cycle sales for U.S. clients.
Inside Sales Associate, Bilingual
Bilingual inside sales associate growing IDEXX veterinary diagnostic revenue for Canadian practices. Supporting customer loyalty, product utilization, and sales pipeline growth remotely from the United States.
Inside Sales Manager – Account Success Representative
Inside Sales Manager leading account success teams for WM, North America’s environmental solutions provider. Driving retention, account growth, customer satisfaction, and sales performance.
Inside Sales Executive – Inbound
Inside Sales Executive selling WM’s environmental collection, recycling, and disposal services to small and medium businesses. Closing inbound leads through consultative selling while supporting successful service implementation.
Inbound Sales Professional, Inside Sales
Inbound Sales Professional selling Pitney Bowes shipping, mailing, and SaaS solutions remotely. Managing leads, pipelines, competitive opportunities, and new client relationships.
Inside Sales Representative
Inside Sales Representative selling Rentokil’s pest management services and products to residential prospects and customers. Managing inbound calls, sales campaigns, customer conversions, targets, KPIs, and call quality remotely.
Inside Sales, Sales Support
Inside Sales & Sales Support at RecruitGo, responsible for generating sales opportunities and providing administrative support. Join a growing team focusing on remote engagements with various clients.
Inside Sales Lead – Pilates Equipment
Inside Sales Lead converting consumer inquiries and generating new business for a premium wellness brand. Managing smaller commercial opportunities and optimizing sales processes with a consultative approach.