Key Account Manager

Posted 1ds ago

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Job Description

Key Account Manager at FICO responsible for building strategic relationships with senior executives. Leading negotiations and driving account expansion in financial institutions.

Responsibilities:

  • Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
  • Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
  • Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
  • Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
  • Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
  • Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Requirements:

  • Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.
  • A track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions that expand existing offerings or integrate into larger solution bundles.
  • Deep familiarity with banking, credit risk, fraud prevention, account management, or consumer lending.
  • Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.
  • Ability to craft and execute joint business plans that align with client objectives and FICO’s strategic priorities.
  • A Passion to learn and educate customers and FICO colleagues through presentations, and conversations.
  • Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
  • Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.
  • A team-oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.
  • Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face-to-face interactions.

Benefits:

  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.