Senior HRBP Manager – GTM
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Job Description
Twilio HRBP advising GTM executives across global communications technology teams. Shaping workforce planning, organizational design, talent strategy, and AI-enabled people insights.
Responsibilities:
- Serve as trusted HR advisor to 1 SVP and 4 VPs across Industry Relations & Strategic Growth, Partners, and GTM Operations and Sales Enablement
- Shape talent strategies supporting revenue enablement, partner ecosystem expansion, and organizational performance
- Anticipate talent needs and capability gaps across global teams
- Provide data-driven recommendations on organizational design, talent allocation, capability planning, and resourcing
- Cultivate a high-performing, agile, and inclusive culture
- Navigate workforce planning, AI adoption, and reorganizations
- Coach senior leaders confidentially on strategic thinking, change management, and performance
- Lead strategic workforce planning, skills gap analysis, and capability assessments
- Evaluate talent pipelines, successor readiness, and critical skill needs
- Design global organizational structures for operational efficiency and cross-functional agility
- Develop succession planning, mobility strategies, and retention frameworks
- Use HR analytics, predictive workforce modeling, and AI-enabled tools for workforce insights
- Partner with the People Data Solutions & AI team to develop and scale AI-powered assistants and data orchestration frameworks
- Translate complex data into narratives for executive decision-making
- Drive adoption of HR programs, AI tools, and workforce strategies across distributed global teams
- Provide guidance on employee relations, performance management, and compliance
- Promote equity, inclusion, and belonging initiatives
Requirements:
- 7+ years of HRBP or equivalent experience in fast-moving, global, high-growth technology organizations
- Proven track record designing and executing talent strategies that drive business outcomes, improve performance, and enable growth
- High-level understanding of GTM operating models, SaaS/CPaaS sales motion dynamics, enablement frameworks, and partner ecosystem strategies
- Ability to influence senior leaders and provide data-driven recommendations
- Experience navigating complex, cross-functional decision-making
- Expertise in workforce planning, organizational design, leadership development, and talent retention strategies at scale
- Strong skills in data, analytics, AI, and automation insights
- Ability to operate in ambiguous, fast-paced environments and drive results across regions
- Exceptional communication, coaching, and stakeholder management skills
- Desired: experience leading HRBP strategy for global teams of 200+ employees across NAMER, APJ, LATAM, and EMEA
- Desired: experience with AI adoption, GTM restructures, or enablement digital transformations
- Desired: advanced analytics or people insights experience using AI or automation
- Desired: experience advising executive leadership on complex workforce challenges
Benefits:
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Equity plan eligibility
- Corporate bonus plan eligibility
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Volunteering and donation support
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