Strategic Account Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Strategic Account Director leading teams serving complex employer PBM clients at CVS Health. Driving portfolio revenue, retention, profitability, renewals, and executive partnerships.
Responsibilities:
- Lead, coach, and develop teams of Account Executives and Strategic Account Executives
- Set direction, priorities, operating expectations, role clarity, accountability, and execution standards
- Foster a high-performance culture through feedback, talent development, and succession planning
- Provide executive accountability and senior-level oversight for large, complex PBM clients
- Serve as escalation point for complex client situations and senior-level engagements
- Own aggregate revenue growth, retention, and profitability for the assigned portfolio
- Guide renewal and expansion strategies and identify solution expansion opportunities
- Provide portfolio-level visibility into financial performance, drug trend, pricing strategies, guarantees, and account economics
- Partner with finance, underwriting, and senior leaders on renewal scenarios, margin and value opportunities, and executive client discussions
- Lead cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation
- Align resources, remove barriers, and advance complex client and business objectives
- Provide leadership oversight for complex RFPs and renewals
- Monitor pharmacy benefit management, managed care, healthcare market, legislative, and regulatory trends
Requirements:
- 10+ years of experience in healthcare, account management, or related client-facing roles
- Prior people leadership experience, including coaching, performance management, and talent development
- Demonstrated success managing large, complex employer or health plan accounts through teams
- Demonstrated executive presence and strategic acumen, including senior-level client discussions and explaining complex financial and PBM concepts to non-technical audiences
- Ability to navigate high-stakes or escalated situations with confidence and credibility
- Strong digital and AI fluency
- Inclusive leadership aligned with the transformation agenda
- Valid driver’s license and reliable, insured personal vehicle
- Experience leading teams responsible for large employer or health plan accounts preferred
- Experience in a pharmacy benefit manager sales or service executive role preferred
- Demonstrated accountability for revenue, retention, and profitability within a PBM portfolio preferred
- Experience operating in regulated or policy-influenced healthcare environments preferred
- Strong comfort using data and analytics, including AI-enabled insights, to assess renewal risk, evaluate account economics, inform pricing and guarantee strategies, and improve portfolio performance preferred
- Bachelor’s degree, advanced degree, or equivalent experience
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
Similar Jobs
Senior Enterprise Account Executive
Senior enterprise sales executive acquiring customers for Neo4j’s graph intelligence platform in Munich. Developing strategic territories, complex sales cycles, proposals, and account expansion.
Executivo de Vendas
Executivo de Vendas remoto para a PIETRA BARIVIERA, promovendo soluções e conduzindo vendas em todo o Brasil. Prospectando clientes, negociando, fechando negócios e acompanhando indicadores com comissões ilimitadas.
Enterprise Account Executive
Enterprise Account Executive selling Sprinto’s autonomous trust platform to US enterprises from India. Owning territory strategy, pipeline, complex sales cycles, and new-business quota.
Feasibility Sales Consultant
Consultor comercial conectando arquitetura e engenharia às vendas de plataforma de viabilidade imobiliária. Demonstrando terrenos, qualificando leads e conduzindo incorporadoras e construtoras à contratação e retenção.
Representante de Ventas, Electrónicos
Representante de ventas de electrónicos para 3M en México, desarrollando clientes finales y crecimiento rentable del mercado. Ejecutando estrategias comerciales, demostraciones técnicas y visitas de campo con viajes a clientes y eventos.
Senior Account Executive
Senior Account Executive selling Encircle’s property-insurance software to restoration contractors. Owning full-cycle B2B SaaS sales, complex accounts, forecasting, and customer handoffs.
Account Executive – VA Accounts
Account Executive expanding VetsEZ’s federal healthcare business, with a focus on VA accounts and strategic government relationships. Driving account strategy, pipeline growth, capture support, and customer engagement.
Account Executive
Account Executive selling Boon’s AI-powered preconstruction tools—takeoffs, bid leveling, and clash detection—to U.S. contractors. Owning prospecting, demos, negotiations, closing, expansion, and retention.
Sales Account Executive
Sales Account Executive growing client accounts for Liquidity Services’ surplus-asset B2B marketplace. Managing acquisition, onboarding, retention, forecasting, and strategic account plans.
Clinical Account Associate
Clinical Account Associate driving Tempus’ AI-powered precision oncology diagnostics adoption in Dallas. Building physician, pathology, and client relationships while supporting territory sales and clinical ordering.
Clinical Account Executive – Oncology
Clinical Account Executive selling AbbVie’s innovative oncology medicines across Cleveland-area healthcare accounts. Building territory strategies, presenting product information, and exceeding sales goals through consultative selling.
Enterprise Account Executive – Southeast
Enterprise Account Executive selling Nexthink’s digital employee experience platform to US enterprise IT teams. Creating demand, managing complex sales cycles, and driving new-logo revenue across assigned territories.
Enterprise Account Executive
Enterprise Account Executive selling Chainguard’s secure open-source software to Benelux customers. Building executive relationships, managing sales pipelines, and exceeding revenue quotas.
Inbound Account Executive – Global
Inbound Account Executive selling Magic’s remote outsourcing platform through 50+ warm monthly leads. Managing discovery calls, full-cycle sales, CRM hygiene, and quota attainment for U.S. buyers.
Senior Account Executive, Natural Resources
Senior Account Executive managing power and renewable energy insurance placements for The Baldwin Group. Leading service teams, renewals, client presentations, and insurance-market implementation.
Senior Account Executive
Senior Account Executive converting leads for GigRadar, a platform helping agencies win Upwork clients. Running demos, closing B2B deals, managing HubSpot pipelines, and growing client relationships.
Strategic Account Executive
Strategic Account Executive selling GitLab’s AI-powered DevSecOps platform to Polish enterprise customers. Managing complex sales cycles, account expansion, partner collaboration, and long-term customer adoption.
Public Sector Account Executive
Public-sector account executive selling VIDIZMO’s AI-powered evidence management platform to U.S. public-safety agencies. Managing complex government sales cycles, procurement, partnerships, and revenue growth.
Senior Commercial Account Executive, Acquisition
Senior account executive acquiring Australian customers for Grafana Labs’ observability cloud platform. Managing consultative full-cycle sales, pipeline, demos, negotiations, and handoffs.
Account Executive – Emerging Accounts
Account Executive growing emerging accounts for MISUMI Americas, a digital manufacturing solutions provider. Building pipelines, securing manufacturing programs, and expanding customer relationships across Seattle.