Strategic Account Executive
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Job Description
Strategic Account Executive driving enterprise sales for AI customer service solutions. Managing complex relationships and orchestrating sales cycles in high-value sectors.
Responsibilities:
- Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
- Run deep discovery to understand customer pain, success metrics, and decision criteria
- Build and manage mutual success plans aligned to executive priorities
- Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
- Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
- Forecast accurately and maintain disciplined pipeline management
- Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure
Requirements:
- 7–12+ years of experience in Enterprise or Strategic B2B SaaS sales
- Proven track record of closing $150K–$1M+ ACV deals
- Demonstrated success managing 6–12 month sales cycles
- Experience leading or co-owning POCs, pilots, and enterprise evaluations
- History of success selling into complex, multi-stakeholder environments
- Comfortable owning deals from initial discovery through procurement and close
Benefits:
- Competitive salary
- Comprehensive benefits
- Meaningful equity stakes
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