Key Account Executive
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Job Description
Key Account Manager growing strategic accounts for Geotab, a connected transportation and fleet-analytics company. Driving retention, expansion, revenue, and customer value across reseller channels.
Responsibilities:
- Manage and grow an assigned portfolio of strategic accounts
- Drive revenue retention, account expansion, and measurable customer value
- Build trusted relationships with senior customer stakeholders
- Coordinate account growth activities through reseller channels
- Develop short- and long-term account plans
- Meet and exceed assigned revenue targets
- Identify opportunities to expand use of Geotab products, services, and Marketplace offerings
- Oversee account activities across relevant regions
- Support business reviews and forecasting
- Manage issues and ensure appropriate senior leadership engagement
- Provide customer insights for regional sales execution, product feedback, and account strategy
- Consult customers on change management, technology implementation, customer experience, and program success
- Use pilots to quantify value created through the Geotab ecosystem
- Maintain knowledge of Geotab products, Marketplace products, and industry trends
- Map stakeholders within Geotab and assigned strategic accounts
- Manage account activities using project management skills
- Support efficient service delivery and issue-management processes
- Promote Geotab’s solution offering and brand equity
- Provide competitive analysis, market trends, and business-environment insights
- Collaborate with Business Development, Partner Account Managers, Solutions Engineering, Support, Product, DNA, Marketplace, Marketing, and regional leadership
Requirements:
- Post-Secondary Diploma/Degree specialising in Business, Engineering, Computer Science or a related field
- Experience as an individual contributor in a consultative sales function
- Experience in fleet management, IoT devices, or B2B software
- Proven track record in developing accounts
- Exceptional client relationship development and maintenance skills
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks and projects simultaneously
- Excellent verbal and written communication skills, including presentations and training
- Negotiation, conflict resolution, diplomacy, and relationship management skills
- Technical competence with Google Suite for business (Sheets, Docs, Slides) and CRM tools
- Ability to engage internal and external stakeholders across different regions
- Project management skills
- Ability to travel up to 50% of the time, including internationally
- Passport required
- Flexibility to accommodate different time zones
- Reliable internet connection with at least 50mb DL/10mb UL when working from home
Benefits:
- Flexible hybrid working model supporting in-person and virtual work
- Flexible work-from-home arrangements
- Cloud-based applications, collaboration tools, and asynchronous working
- Work-life balance support
- Online social events, chat rooms, and gatherings
- Great benefits
- Fun and inclusive work culture
- Opportunities to innovate and professional growth
- Workplace accommodations for people with disabilities
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