Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager managing renewals, client relationships, and growth for Cigna Healthcare’s global health benefits accounts. Supporting multinational clients through consultative service, upselling, and issue resolution.
Responsibilities:
- Manage a book of business of approximately 150–200 small-to-medium global accounts
- Manage renewals for the existing block of business
- Add and sell additional business to existing accounts
- Convert accounts to higher levels of products and services
- Provide day-to-day client and customer support
- Deliver consultative, proactive information and recommendations
- Manage client relationships and support global client needs
- Upsell and cross-sell additional product lines within Cigna Global and matrix partners
- Educate clients about Cigna Global compliance and process updates
- Handle and resolve escalated eligibility, premium/invoicing, and service-related issues
- Use sales information systems to document client information
- Travel for client and organizational meetings as needed
Requirements:
- Bachelor's degree preferred or equivalent work experience
- High school diploma or equivalent required
- 2+ years of Account Management and/or client-facing sales experience required
- International experience with multinational clientele required
- Strong background or experience in marketing, account management, account service, sales, or significant client/customer interaction
- Excellent organization, efficiency, negotiation, and presentation skills
- Ability to effectively manage productive meetings
- Strong written and verbal communication skills required
- Client and customer focus; ability to build rapport and work as a team player
- Ability to analyze and solve problems involving the business environment, regulations, internal processes, and system limitations
- Ability to exercise independent judgment within established company guidelines
- Familiarity with Microsoft 365, Outlook, databases, spreadsheets such as Excel, and Salesforce
- Willingness to travel for client and organizational meetings
- Health and Life Insurance License or ability to obtain required
- Home internet connection through cable broadband or fiber optic service, with at least 10Mbps download and 5Mbps upload
Benefits:
- Medical, vision, and dental benefits starting on day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Incentive compensation plan eligibility
- Remote work arrangement
- Cable broadband or fiber optic internet service reimbursement/requirement is not stated; home internet must meet at least 10Mbps download/5Mbps upload
Similar Jobs
Growth & Territory Account Manager, Northeast USA
Account Manager selling AVEVA industrial software and data solutions to Northeast USA customers. Acquiring new accounts, expanding existing relationships, and managing complex sales pipelines.
Strategic Account Manager
Strategic Account Manager growing OEM and technology partnerships for Havis mobility solutions. Driving partner strategy, executive relationships, pipeline development, and revenue growth across U.S. markets.
Account Manager
Account Manager strategically managing corporate and government travel accounts for ADTRAV. Driving contract compliance, data-led optimization, stakeholder relationships, and federal program performance.
Account Manager
Account Manager für technische Dosier-, Wäge- und Durchflussmessanlagen von Kubota Brabender Technologie. Betreuung von Kunden, technische Beratung und Neukundengewinnung in Bayern sowie Thüringen/Sachsen.
Account Manager/Sales Manager
GA Foods Account Manager/Sales Manager growing senior nutrition and Medicaid meal-program contracts across Georgia and the Southeast. Managing institutional accounts, government RFPs, and strategic expansion.
Territory Manager – Beef
Territory Manager growing Halter’s virtual-fencing business across Riverina beef farms. Managing sales, onboarding, and long-term customer success through frequent field engagement.
Territory Manager, North West Slopes – Beef
Territory Manager expanding Halter’s virtual-fencing technology among beef farmers in New South Wales. Managing sales, onboarding, customer success, and field feedback across the North West Slopes.
Director of Recovery Partnerships
Director developing Southern California referral partnerships for Accountable, an online peer recovery provider. Building treatment, clinical, legal, employer, and community channels to drive qualified enrollments.
Account Manager
Account Manager driving technology and SaaS sales for SilverSky, a global cybersecurity company. Managing strategic customer relationships, sales growth, projects, and account performance.
Account Manager
Account Manager developing B2B sales for Brenntag Essentials, a global chemicals and ingredients distributor, across northern Spain. Managing industrial clients, prospecting opportunities, and closing commercial proposals.
Clinical Account Manager
Clinical Account Manager guiding pharmacy solutions and customer accounts for Prime Therapeutics, a pharmacy benefits manager. Managing client strategy, contract performance, financial goals, and account teams.
Field Account Manager – Trades & Industrial
Field Account Manager selling MRO and Jan/San supplies for HD Supply, a major industrial distributor. Growing territory revenue through prospecting, customer visits, and strategic account management.
Director, College Partnerships – West
KIPP Foundation director building university partnerships across the Western U.S. to improve college enrollment and completion for KIPP alumni. Negotiating MOUs, managing portfolio data, and coordinating national and regional teams.
Junior Account Manager, Italian Speaker
Junior Account Manager helping entrepreneurs use Finom’s all-in-one business finance platform. Building customer relationships, reducing churn and increasing product adoption.
Territory Manager – Beef
Territory Manager expanding Halter’s virtual-fencing technology among Western Australian beef farmers. Managing sales, customer onboarding, territory relationships, and ongoing customer success.
Key Account Manager, Northeast
Key Account Manager driving Meissner’s advanced microfiltration and single-use systems sales across New England. Building strategic customer relationships, developing territory accounts, and closing life-sciences business.
Commercial Lines Account Manager
Commercial Lines Account Manager helping ReSource Pro optimize insurance operations and client coverage. Managing renewals, new business, retention, market placement, and customer relationships.
Account Manager
Account Manager selling Trane Technologies climate-service contracts, repairs, automation, rentals, and equipment solutions. Managing customer accounts and expanding service sales across Colombia, Panama, and the Dominican Republic.
Key Account Manager – PV
Key Account Manager growing Sungrow’s UK solar inverter and energy-storage business. Managing strategic customer relationships, account growth, proposals, and commercial negotiations across the UK.
Head of Corporate Partnerships
Head of Corporate Partnerships growing Catch22’s corporate income pipeline and strategic partnerships. Leading prospecting, account growth and a small team to create lasting social impact across UK communities.