SMB Account Executive
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Job Description
SMB Account Executive expanding Grafana Cloud and Enterprise sales within US customer accounts. Managing prospecting, demos, negotiations, forecasts, and account growth.
Responsibilities:
- Prospect and grow existing business across an assigned region
- Identify, nurture, and close opportunities with existing customers
- Manage forecasts and track customer data
- Identify new opportunities to expand Grafana usage within current customers
- Meet and exceed individual quarterly and annual sales goals
- Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
- Cultivate sales through outbound prospecting and inbound leads
- Understand and convey the value of Grafana Cloud and Grafana Enterprise
- Manage the sales pipeline in Salesforce
- Manage quote creation, order processing, and day-to-day customer requests
Requirements:
- 1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
- Results-driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
- Excellent communication skills across in-person, online, and written channels
- Ability to build strong working relationships in person and virtually
- Strong interest in observability and technical sales
- Self-starter mentality in fast-paced, high-growth environments
- Experience with Salesforce, Gong, quoting tools, and ZoomInfo is preferred
- Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal
Benefits:
- Restricted Stock Units (RSUs)
- 100% remote work
- Career growth pathways
- In-person onboarding
- 30 days of annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Transparent communication and regular company-wide updates
- Autonomy and support to innovate
- Empowered, high-trust teams
- Approachable, involved leadership
- Global collaborative culture
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